FAQs
1. What sizes do you offer?
We offer a wide range of sizes to suit all body types. Please refer to our size guide on each product page for detailed measurements. If you need further assistance with sizing, feel free to contact our customer service team.
2. How do I know if an item is in stock?
Our website is updated in real-time, so the availability shown on each product page reflects the current stock. If an item is out of stock, you can sign up for restock notifications, and we will alert you when it's available again.
3. How do I place an order?
Simply browse through our collection, select the items you wish to purchase, and add them to your cart. When you're ready, proceed to checkout, where you can provide shipping details and payment information. Once your order is confirmed, you will receive an order confirmation email.
4. Can I change or cancel my order after placing it?
We process orders quickly to ensure fast shipping. If you need to make a change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, it cannot be altered or canceled.
5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard), PayPal, and other secure payment options available at checkout.
6. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
7. How do I return or exchange an item?
Please refer to our Return & Exchange Policy for detailed instructions on how to initiate a return or exchange. Remember, items must be in their original, unworn condition for returns.
8. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team immediately. Provide your order number and a photo of the item so we can resolve the issue as quickly as possible by either sending a replacement or issuing a refund.
9. Are my personal and payment details safe?
Yes, we prioritize the security of your personal and payment information. Our website uses encryption to protect your data, and we do not share your information with third parties.